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Folders & Permissions

Folders keep your mailbox in order, and permissions let you share them. This chapter covers both: creating and managing folders, favorites, sharing your folders with colleagues and opening what others share with you.

The folder pane with Favourites, the folders of Anna Berger, the project subfolders, Public Folders and the Open Shared Mails button

From top to bottom, the folder pane shows:

  • Favourites: your quick-access folders.
  • Your mailbox (here Anna Berger) with the standard folders and your own folders. The standard folders cannot be renamed or deleted:
FolderContents
Inboxincoming mail
Draftsmails you have not sent yet
Outboxmails waiting to be sent, including scheduled mails
Sent Itemscopies of the mails you sent
Deleted Itemswhat you deleted, until you empty it
Junk Emailmail classified as spam
Calendar, Contacts, Tasks, Notesthe folders of the other applications
  • Shared mailboxes and folders that colleagues share with you.
  • Public Folders of your organization.
  • Open Shared Mails + (or Add Shared Calendar +, Open Shared Contacts +, …) at the bottom.

Right-click a folder for all folder actions:

The context menu of a folder with Open, Copy/Move Folder, Rename Folder, New Folder, Mark All Messages Read, Delete Folder, Empty folder, Reload, Restore items, Select color, Add to Favorites, Share folder, Import emails and Properties

ActionWhat it does
New Foldercreates a subfolder. You can choose the type: mail, calendar, contacts, tasks or notes.
Rename Folder (F2)renames the folder.
Copy/Move Foldercopies or moves the folder with its contents. You can also drag folders in the tree.
Delete Foldermoves the folder to Deleted Items.
Mark All Messages Readmarks everything in the folder as read.
Empty folderdeletes all items in the folder.
Restore itemsbrings back items that were permanently deleted recently.
Select colorgives the folder icon a color, which also sets the color of a calendar.
Add to Favorites / Remove From Favoritessee Favorites.
Share folder…opens the permissions.
Import emails / appointments / contactsimports .eml, .ics or .vcf files into the folder.
Reloadreloads the folder from the server.
Propertiesshows name, description, size and number of items, and the permissions.

The General tab of the calendar properties with type, location, number of items and size

The New Folder dialog with the folder name Partners, the folder type Mail and Note items and the parent folder Inbox

Favorites put the folders you need most at the top of the folder pane. Right-click a folder and choose Add to Favorites. To remove it, right-click it and choose Remove From Favorites. A search can also be saved as a favorite, see Searching.

Under Settings › General › Display you decide whether favorites are shown only in Mail or in all applications, and whether they stay pinned at the top.

You can give colleagues access to your folders, for example your calendar to your team or a project folder to a colleague. You decide exactly what they may do.

  1. Right-click the folder and choose Share folder… (or Properties › Permissions).
  2. Click Add and choose the colleague or group from the address book.
  3. Select a Profile or set the individual permissions.
  4. Click Ok.

The Permissions tab of the calendar properties: Maria Rossi has the profile Publishing Editor with Full Details, all write rights and Delete All

AreaOptions
ReadNone, Free/Busy time (calendars: only when you are busy), Free/Busy time, subject, location, Full Details
WriteCreate items, Create subfolders, Edit own, Edit all
Delete itemsNone, Own, All
OtherFolder owner (may change permissions), Folder contact, Folder visible (may see the folder in the tree)

The entry default applies to everybody in your organization who is not listed separately. anonymous applies to users who are not signed in. Tick Apply (copy) changed permissions recursively to give the same permissions on all subfolders.

ProfileReadCreate itemsCreate subfoldersEditDeleteFolder ownerFolder visible
OwnerFull Details✓✓AllAll✓✓
Publishing EditorFull Details✓✓AllAll✓
EditorFull Details✓AllAll✓
Publishing AuthorFull Details✓✓OwnOwn✓
AuthorFull Details✓OwnOwn✓
Nonediting AuthorFull Details✓Own✓
ReviewerFull Details✓
ContributorNone✓✓
NoneNone
  1. Click Open Shared Mails + at the bottom of the folder pane (or the matching button in Calendar, Contacts, Tasks or Notes).
  2. Enter the name of the colleague or shared mailbox and press Enter.
  3. Choose the Folder type: Entire Inbox (the whole mailbox), Inbox, Calendar, Contact, Notes or Task.
  4. For a single folder, tick Show subfolders to include its subfolders.
  5. Click Open.

The Open Shared Folders dialog with Example Info as name and Entire Inbox as folder type

The mailbox or folder appears in your folder pane and stays there the next time you sign in:

The shared mailbox Example Info opened below the own mailbox, with a mail from the website contact form in the reading pane

Mailboxes your administrator gave you full access to may appear automatically.

  • Reorder shared mailboxes by dragging them in the folder pane. The order applies to all applications.
  • Close a shared mailbox: right-click its top folder and choose Close store. For a single shared folder choose Close folder.

To send a mail as the shared mailbox, click Show From field in the new mail and choose the mailbox in From. Your administrator decides whether you may send as the mailbox or on behalf of it. The mailbox's Properties show your Send rights: None, Send on behalf or Send as.

If you send as a delegate, the setting Save emails sent by delegate under Settings › Mail decides whether the copy is kept in your Sent Items, in the Sent Items of the person you represent, or in both.

Public Folders are folders for the whole organization, for example a company calendar, shared contacts or a support mailbox. Your administrator sets them up and decides who may read or write in them. You work with them like with your own folders, and you can search them, including their subfolders.